Conflict in the Manufacturing Industry

The manufacturing industry is chalk-full of passionate, hard-working, smart groups of people. Within these groups, there typically live two divisions of labor….the production work force and the client-facing sales force. Each group has goals, skills and knowledge and plenty of work-ethic to go around. 

Why then does there seem to be a common challenge between these two divisions? Why is unproductive conflict more common than not in manufacturing companies? Afterall, these are good people with good intentions, right?

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Ariana Blossom